Contact us to get more details about curbFlow’s client case studies

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Dwell Time Monitoring in Retail

In the retail industry, providing excellent customer service is a major priority. One major component of retail can be wait times: how long are you customers waiting in line to check out? curbFlow's software can help you do this by tracking dwell times and providing real-time reports to help you optimize for customer service by adjusting staffing levels according to the data that you find.

Use your own camera or ours.
Start Dwell Time Monitoring in Retail today

Dwell Time Monitoring in Retail

In the retail industry, providing excellent customer service is a major priority. One major component of retail can be wait times: how long are you customers waiting in line to check out? curbFlow's software can help you do this by tracking dwell times and providing real-time reports to help you optimize for customer service by adjusting staffing levels according to the data that you find.

How You Can Use Dwell Time Monitoring in Retail

Spotting Trends

By tracking dwell time, businesses can start to spot trends. For example, if dwell time near a product is consistently increasing, that could be a sign that your business is growing and you may need to make changes to accommodate that growth.

Identifying Problem Areas

If dwell time is consistently low in some part of your business, it could be a sign that there is a problem with that area. Maybe a facility is broken, or there is a missing product display.

Understanding Customer Behavior

Dwell time monitoring can reveal patterns in customer behavior, such as the times of day when a particular part of the store is most popular. For example, if dwell time is higher during certain times of day or days of the week, that could be a clue as to how your display is perceived by lunchtime vs. dinnertime consumers.

Advise Marketing Campaigns

If you know how much time people are spending in different parts of your store, you can better target your marketing campaigns. For example, if dwell time is higher in one part of the store than the other, that could be a good place to put an upselling advertisement.

Measure Ad or Product Performance

Even if you cannot directly draw a line to revenue from a new product or advertisement, you might be able to prove that consumers spend more time dwelling near it. That can be a good proof point that you're on the right track with the launch.

Learn more about how curbFlow’s computer vision software can do Monitoring Dwell Time for your Retail business.
Get started working with curbFlow software.

Get in touch!

Addresses
135 East 57th Street, 14th Floor
New York, NY 10022

1550 Crystal Drive 11th Floor
Arlington, VA 22202
Contact
+1 (202) 417-8895

hello@curbflow.com
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.