Throughput is how many people pass through a fixed point in a given time period, typically measured by an hour. Theme parks use Throughput as a critical KPI to measure how many guests are passing through either a park or an attraction at any given time so they can compare between periods, or between parks or attractions in real time.
Wait/queue time monitoring is used by Theme parks to measure the amount of time guests spend waiting in line for attractions. This data is used to help operators make real-time and planning decisions on how to improve throughput, update guest communications and expectations and ultimately improve the guest experience.
Heatmapping at theme parks - much like in other industries - help operators visualize various metrics such as people passing through an area, dwelling at a certain location, utilization of an array assets . Heatmaps can be a time-series, showing operators how data varies over days of the week or hours in a day.